Find answers to common questions about our moving services, rates, and process.
Planning a move or looking for secure storage solutions? Find clear, expert answers to your most common questions right here.
Clear answers about booking, pricing, packing, protection, and moving with Express Haulers Moving.
Express Haulers Moving is a licensed and insured mover serving New Jersey, all five NYC boroughs, and long-distance routes nationwide from New Jersey, New York City, and Pennsylvania. The company lists USDOT 3715137, MC 1305406, and New Jersey license 39PM00132700.
For most local moves, contact us two to four weeks ahead. Booking four to six weeks or more is safer for summer, weekends, month-end dates, specialty items, or long-distance moves; same-day moving may still be available when a crew and truck are open.
Yes. Evening and weekend appointments are available based on crew availability and the access hours allowed by your building. Share your preferred time, elevator window, and loading-zone rules when you request a quote.
First, tell us your addresses, date, inventory, access details, and any packing or specialty needs. We then prepare a written estimate, confirm the plan before moving day, and assign a crew to load, transport, unload, and place your belongings according to the agreed service.
Yes. Express Haulers lists New Jersey mover license 39PM00132700 and federal USDOT 3715137 / MC 1305406. Customers can verify an intrastate mover through the New Jersey license lookup and an interstate mover through the FMCSA mover database before booking.
Pricing depends on the move type, inventory, distance, crew size, labor time, access, date, packing, and specialty handling. Give us both addresses, a complete item list, stairs or elevator details, walking distance, and requested services so the written estimate reflects the real scope of your move.
Express Haulers states that its quotes include labor, the truck, basic protection, and the agreed travel time. Your written estimate should also show the rate structure and any selected packing, materials, specialty handling, or access charges, so review the itemized document before you approve it.
Express Haulers accepts credit or debit cards, certified checks, and cash. The accepted payment method and when payment is due should appear in your moving documents; ask your consultant about any card-processing terms before moving day.
No. Gratuity is not included in the moving quote and is always optional. If you feel the crew provided excellent service, you may tip them directly in any amount you consider appropriate.
A New Jersey intrastate move begins and ends within New Jersey. Whether your job is quoted as a local or long-distance move can also depend on mileage, route, and service requirements, so send both ZIP codes for the correct local moving estimate.
Yes, when a suitable crew and truck are available. For the fastest answer, call with both addresses, your complete inventory, access details, and preferred start time; urgent availability is never guaranteed until the move is confirmed.
We need the pickup and delivery addresses, a complete inventory, floor and elevator details, walking distance, packing status, preferred start time, and any heavy or specialty items. Providing everything in one call allows the fastest availability check, but the move is confirmed only after a crew and truck are assigned.
Yes. Express Haulers handles studios, apartments, condos, dorm moves, and high-rise relocations across New Jersey. For an apartment move, send the building rules, elevator reservation, loading-zone details, and any Certificate of Insurance requirements as early as possible.
Usually, yes. Ask your property manager about moving hours, freight-elevator reservations, loading areas, parking permits, and Certificate of Insurance requirements before booking. Send those rules to Express Haulers early so the crew, truck, and arrival time can be planned correctly.
Most local moves are completed within one day, while a small, well-prepared apartment may take only several hours. The actual time depends on inventory, crew size, stairs or elevators, parking distance, packing status, traffic, and travel between addresses.
Express Haulers provides long-distance moving from New Jersey, New York City, and Pennsylvania to destinations nationwide. Share the origin, destination, move date, inventory, and access conditions to receive the correct route plan and written estimate.
Long-distance pricing is based on factors such as mileage, shipment size or weight, labor, packing, access, and specialty services. Your written estimate should say whether it is binding or non-binding and identify the services and inventory used to calculate the price.
Move details are organized around the agreed inventory, and items are labeled and checked during loading and delivery. For a long-distance move, ask your coordinator how status updates will be provided and whether any live vehicle-tracking option applies to your shipment.
Delivery time depends on the route, mileage, shipment size, traffic, weather, and the delivery schedule in your agreement. Your coordinator should give you a written delivery window rather than an open-ended promise.
Full-service moving can include planning, packing, furniture protection, loading, transportation, unloading, basic furniture reassembly, and placement. The exact scope depends on your written estimate, so confirm whether unpacking, debris removal, specialty crating, and packing materials are included or added separately.
Yes. Choose full packing for the entire home or partial packing for selected rooms, fragile items, artwork, kitchenware, or anything you do not want to pack yourself. Tell us what is already packed so the crew, time, and materials are estimated correctly.
Yes. Express Haulers can provide boxes and other packing materials based on your moving plan. Ask for the available sizes, specialty materials, quantities, and prices when you request your estimate.
Yes, unless your confirmed packing plan says otherwise. Emptying drawers makes furniture safer to lift and reduces stress on the frame; remove clothing, loose objects, valuables, liquids, and anything breakable before the crew arrives.
Finish any self-packing, label boxes by room, set aside medicine and essentials, clear walkways, and confirm parking, elevators, keys, and building access. Keep IDs, cash, jewelry, important documents, chargers, and anything needed immediately with you instead of placing them on the truck.
Movers generally cannot transport hazardous, flammable, explosive, illegal, or unsafe materials such as gasoline, propane, fireworks, and some chemicals. Policies for plants, perishables, batteries, firearms, alcohol, and open liquids vary, so request Express Haulers’ current prohibited-items list before packing.
Yes, standard furniture disassembly and reassembly can be included when it is listed in your move plan. Send photos of wall beds, bunk beds, wardrobes, custom pieces, exercise equipment, or other complex items so the team can confirm what is possible and bring the right tools.
Yes. Express Haulers provides commercial moving for offices, retail spaces, business facilities, expansions, and downsizing projects across New Jersey. The team can plan furniture, equipment, shelving, packing, loading, transportation, and placement around your operating schedule.
Yes. Evening and weekend commercial moves are available to reduce disruption, subject to crew availability and building rules. Confirm freight-elevator hours, loading-dock access, security procedures, and any union or property-management requirements before choosing the time.
The crew uses appropriate moving blankets, wrap, straps, dollies, floor protection, and doorway protection based on the job. Tell us about copiers, electronics, glass, servers, heavy equipment, narrow access, and building protection rules so each item and pathway can be planned correctly.
Assign one decision-maker, label departments and destination zones, back up data, confirm who will disconnect IT equipment, and reserve elevators and loading areas. Share the floor plan, building rules, Certificate of Insurance request, and priority items with the move coordinator before the crew arrives.
Yes. Express Haulers provides piano moving in New Jersey for upright, baby grand, and grand pianos. Send the piano type and dimensions plus photos of stairs, turns, doors, floors, and pickup and delivery access so the crew and equipment can be planned safely.
Possibly. Movement and changes in temperature or humidity can affect a piano’s tuning. Let the instrument acclimate in its new location, then ask a qualified piano technician when it should be tuned.
Yes. Express Haulers offers senior moving services for relocations to a new home, apartment, retirement community, or assisted-living residence. Families can request packing, careful labeling, furniture placement, and a move plan that keeps communication simple and organized.
Senior moving can include planning, packing, careful labeling, furniture protection, transportation, unloading, reassembly, and placement at the new residence. Express Haulers can coordinate with family members or facility staff so access, timing, and room setup are clear before moving day.
Small and single-item moves may be available depending on the item, access, distance, and schedule. Send photos, dimensions, both addresses, floor levels, and any stairs so Express Haulers can confirm the crew, equipment, and minimum charge before booking.
Yes, but moving-company valuation is not the same as property insurance. For New Jersey intrastate moves, standard valuation is generally $1.00 per pound per article unless increased valuation is selected; for interstate moves, federal options include Full Value Protection and released value at $0.60 per pound per article. Review the option shown in your moving documents before signing.
Yes. After your move is reserved, Express Haulers can prepare a Certificate of Insurance and send it by email to you or your building management. Send the building’s sample certificate, certificate-holder details, required limits, and any additional-insured wording early enough for processing.
The crew uses protection suited to the job, including moving blankets, wrap, straps, dollies, and protection for floors, walls, doors, and tight pathways. Point out fragile finishes, glass, marble, artwork, electronics, and pre-existing property damage during the walkthrough so they can be documented and planned for.
Report the issue immediately, take clear photos, keep the item and packaging, and submit a written claim using the instructions in your moving documents. New Jersey intrastate claims generally must be filed within 90 days of the move; interstate claims generally must be filed within nine months of delivery, so do not wait.
Yes. Express Haulers provides junk removal in New Jersey for homes, apartments, offices, and retail spaces, including furniture, appliances, shelving, and cleanout items. Send photos or an item list so the team can confirm what can be accepted.
Pricing depends on the amount and type of material, labor, stairs or elevators, loading distance, and any special handling or disposal requirements. An accurate photo or on-site review helps Express Haulers provide an upfront price for the real scope of the cleanout.
Clearly identify every item to be removed, separate anything staying, and confirm parking, elevators, keys, and building access. Tell the team about heavy objects, appliances, construction debris, chemicals, or restricted materials before arrival so accepted items and disposal requirements can be confirmed.
Still have a question? Call 862-379-9113 or contact Express Haulers Moving for an answer based on your route, building, inventory, and move date.